Terms of Service

1. Service Provider

MailCraft (mailcraft.love) is operated by Color Vivo Internet, SL, with CIF ESB13340724 and registered office at Calle Mesones 9, 13640 Herencia (Ciudad Real), Spain.

2. Scope

These Terms of Service govern your access to and use of the MailCraft platform. By creating an account or using the service, you accept these terms in full. If you do not agree, you must not use the service.

3. Service Description

MailCraft is a SaaS (Software as a Service) platform for creating, editing, and exporting email templates. The service provides a visual drag-and-drop editor, a code editor powered by React Email, a template gallery, and HTML export functionality. MailCraft is currently in beta.

4. User Requirements

To use MailCraft, you must:

• Be at least 16 years of age.
• Provide a valid email address to create an account.
• Maintain the security and confidentiality of your account credentials.
• Accept responsibility for all activity that occurs under your account.

5. Permitted Uses

You may use MailCraft to design, build, and export email templates for legitimate purposes, including marketing emails, transactional emails, newsletters, and personal communications. You may use exported HTML in any email service provider of your choice.

6. Prohibited Uses

You may not use MailCraft to:

• Create spam, unsolicited bulk email, or phishing templates.
• Design emails intended for fraud, impersonation, or deception.
• Distribute malware, illegal content, or content that violates third-party rights.
• Attempt to reverse-engineer, decompile, or exploit the platform's infrastructure.
• Circumvent usage limits or security measures.
• Resell or redistribute the service without prior written authorization.

Violation of these terms may result in immediate account suspension or termination.

7. Intellectual Property

The MailCraft platform, including its source code, design, branding, gallery templates, and documentation, is the intellectual property of Color Vivo Internet, SL. All rights are reserved. You are granted a limited, non-exclusive, non-transferable license to use the service in accordance with these terms.

Gallery templates provided by MailCraft are licensed for your use within the platform and in exported emails. They may not be redistributed as standalone templates.

8. User Content and Ownership

You retain full ownership of the email templates, brand assets, and content you create using MailCraft. We do not claim any intellectual property rights over your content. By using the service, you grant us a limited license to store, process, and render your content solely for the purpose of providing the service.

9. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection regulations, including the GDPR and Spanish LOPDGDD. Template content is stored server-side in encrypted databases.

10. Pricing and Plans

MailCraft offers the following tiers:

• Free: up to 6 templates, HTML export with a "Powered by MailCraft" badge, no integrations.
• PRO: unlimited templates, no badge, integrations, brand kit, and template versioning (planned).
• TEAM: everything in PRO plus API access, shared folders, and role management (planned).

Pricing for paid plans will be announced before their launch. Payments are processed securely through Stripe. Subscriptions may be cancelled at any time, taking effect at the end of the current billing period.

11. Service Availability

MailCraft is provided "as is" during the beta period. While we strive for high availability, we do not guarantee uninterrupted or error-free service. We reserve the right to perform maintenance, updates, or modifications that may temporarily affect service availability. We will make reasonable efforts to notify users of planned downtime.

12. User Responsibility

You are solely responsible for the content of the email templates you create and distribute using MailCraft. You must ensure that your emails comply with applicable laws, including anti-spam legislation (CAN-SPAM, GDPR, etc.) and intellectual property rights.

13. Limitation of Liability

To the maximum extent permitted by law, Color Vivo Internet, SL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of MailCraft. This includes, without limitation, damages for loss of data, revenue, or business opportunities. We are not responsible for the delivery, rendering, or performance of emails sent through third-party email service providers.

14. Modifications to Terms

We may update these Terms of Service from time to time. When we do, we will revise the "last updated" date at the top of this page. Continued use of the service after changes constitutes acceptance of the revised terms. For material changes, we will notify registered users via email at least 30 days in advance.

15. Dispute Resolution

In the event of any dispute arising from or related to these terms or the use of MailCraft, the parties agree to attempt resolution through good-faith negotiation. You may contact us through our contact form.

For EU consumers, the European Online Dispute Resolution platform is available at https://ec.europa.eu/consumers/odr.

16. Applicable Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Spain. Any dispute that cannot be resolved amicably shall be submitted to the courts and tribunals of Madrid, Spain, unless a different jurisdiction is mandated by applicable consumer protection law.